Social Media Marketing Manager

To pursue a challenging career in a competitive work environment in which I can apply my knowledge and expertise particularly in Marketing, Product Management and Social Media. [pic] • Name: DAWABSHEH, Saleh Ahmed • Address: Ramallah, Palestine • Mobile: 00970-56-9396697 • EMail: s. [email protected] com • Nationality: Palestinian ? Palestinian Passport #: 2083403 ? Date of Expiry : Feb 12th 2011 ? Jordanian Passport #: V480501 Date of Expiry: Sept. 30th 2012 • Date of Birth: Nov. 25th 1983 • Place of Birth: Nablus – Palestine • Martial status: Engaged. [pic] • Birzeit University, Ramallah, BA, Business Administration, Sep 2003 – Jul 2007 ? Very Good ? Graduation Project: “The Effect of Neuro Linguistic-Programming on Managers’ Communication Skills Efficiency. ” • Arab Institute, Jerusalem, High School, Jun 2003 High School State Exam – Scientific Stream (Grade: 97. 3%, Rank: in top 1% nationwide). [pic] • August 2010– Present Soft Technology Solution (Formerly GSSI) ? Location: Ramallah, Palestine ? Job Title: Social Media Marketing Manager ? Job Responsibilities: o Maximize online presence by implementing creative, strategic & tactical online marketing plans for social media including Facebook, Twitter, YouTube and other relevant online and emerging sites. o Monitor and engage brand related online conversations. o Work with the Product development team to ensure social media tools (for ex. FB connect, Sharing buttons) are kept up to date. Implement the social media strategy, coordinating with stakeholders across the Company to ensure its effectiveness and encouraging adoption of relevant social media techniques into the corporate culture and into all of the company’s products. o Manage social media campaigns and day-to-day activities.

Duties include online advocacy, writing editorial, community-outreach efforts, promotions, etc. o Manage a Blogger outreach program and build an active brand ambassador network to spread the word about the Company. Develop and monitor effective benchmarks for measuring the impact of social media, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results. o Regularly feed back insights gained from social media monitoring into the Marketing team, to help them evolve their strategies in a timely fashion. o Conduct, gather and analyze market research to determine social media opportunities and competitiveness. o Website content writing and updating • August 2009– August 2010 Global Software Services Inc – GSSI ? Location: Ramallah, Palestine Job Title: Senior Associate, Product & Marketing ? Job Responsibilities: o Helping in managing the entire product life cycle from conception to development to release. o Defining the main key features, ideas, and functions of products and services. o Engaging closely with engineering team and assist in determining the best implementation methods as well as reasonable execution schedule. o Providing marketing analysis, and marketing segmentation. o Defining products and services life cycles. o Initiate and prioritize projects within engineering and QA, track product development. Defining the main and key focus groups of the product.

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Quantitative analysis of product/key metrics o Developing product launch plans • February 2009 – August 2009 Global Hosted operating SysTem – Ghost ? Location: Ramallah, Palestine ? Job Title: Market Researcher ? Job Responsibilities: o Identifying consumer needs and monitor consumer satisfaction. o Forming user advisor/ focus group worldwide. o Conducting Primary research, gather secondary research o Analyzing and interpret data to identify patterns and solutions, including surveys and focus group transcripts. Conducting qualitative and quantitative surveys. o Monitoring competitor activities/competitive intelligence. o Performing product/service testing • August 2008 – February 2009 Sharek Youth Forum ? Location: Ramallah, Palestine ? Job Title: Program Coordinator ? Job Responsibilities: o Preparing a working agenda for the Program. o Coordinating and networking with partner organizations. o Following up with field coordinators and volunteers. o Preparing monthly reports, progress reports, and financial reports. o Following up with the program evaluation and suggesting recommendations to the upper management. Expanding the project by searching for new partnerships o Documenting the program’s practical experiences. o Contacting and working with the Media to advertise and expand the program. • October 2007 – August 2008 Korn Ferry International ?

Location: Ram Allah, Palestine ? Job Title: Research Associate ? Job Responsibilities: o Assist Consultants with internal and external primary and secondary research across all aspects of the search process, with increasing exposure to candidate, client and assignment management. Fully and efficiently utilising databases, the internet and other on-line sources of information to identify market intelligence, target companies and individuals for assignment activities. o Accurately capturing, updating and maintaining market, company and candidate information. o Identify, source, interest and qualify potential candidates using telephone interviewing techniques, so as to enable high quality shortlists to be presented to clients in the shortest possible time. Provide primary and secondary research into the market, target companies and candidates in support of the team converting business development and proposal opportunities. [pic] • Sep 2009 – present INJAZ ? Location: Ramallah, Palestine ? Title: Coach ? Responsibilities: o Training a group of student 16 years old of age in business-related fields like, how to be a leader, and business ethics. • 2006 – 2007 Birzeit University ? Location: Ramallah, Palestine ? Title: Chief of Business Student Council ?

Responsibilities: As (an elected) Chief of this council I was responsible for Coordinating advanced courses, sports activities, community work, and graduation festivals. o Advising younger students especially freshmen in their desired major choices, courses, and in making choices regarding their social life in the university. • 2006 Sharek Youth Forum ? Location: Ramallah, Palestine ? Title: Trainer ? Responsibilities: o Training groups of students (from 16-23 years old of age) in developing appropriate Communication skills, as well as Decision Making techniques after receiving the necessary prerequisite courses. 2003-2007: Active volunteer in Sharek Youth Forum, Quakers office, and Red Crescent Organization. [pic] • Dabaeees show presenter, 2009 Dababeees is a show contains a series of video episodes highlighting special and unique events in Palestine so that people would be excited to help each other and to serve our country. www. youtube. com/dababeees • Future Radio, Program Presenter – “Matab al hawa” – 2009 “Mattab aal hawa” is a radio program which discusses and highlights the youth issues in Palestine in a non-traditional way.

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